ServiceNow: getting your data out, and training AI on it
ServiceNow Subscription Service Agreement (copy filed on UK G-Cloud 15, 30 January 2026): "Upon written request by Customer within 45 days after termination or expiration of this Agreement (or termination or expiration of a Use Authorization), ServiceNow will provide any Customer Data in the Subscription Service to Customer in ServiceNow's standard database export format at no additional charge."
Dated 11 Oct 2026Source checked 11 Oct 2026Page out of reach at the last check, 16 Oct 2026Basis: stated
“ServiceNow will provide any Customer Data in the Subscription Service to Customer in ServiceNow's standard database export format at no additional charge.”
ServiceNow Subscription Service Agreement (UK G-Cloud 15 filing), checked 30 Jan 2026
ServiceNow docs: User data usage policy for Now Assist (Zurich), checked 11 Oct 2026
ServiceNow docs: Opt out of data sharing for Now Assist, checked 11 Oct 2026
Everything read from this source (1)Archived copy, 15 Oct 2026
It is shown on its own, not counted into a figure.