Records / Software terms

Zoom (meetings, recordings, transcripts, chat): getting your data out, and training AI on it

Zoom Terms of Service, section 10: "You retain all ownership rights in your Customer Content subject to any license or other rights granted herein." "Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models."

Dated 11 Oct 2026Source checked 11 Oct 2026Quote found on its page again 16 Oct 2026Basis: stated

In the source's own words
“You may not use any Customer Content (as defined in the Zoom Terms of Service) accessed or obtained using the Zoom APIs or your Application to train, develop, evaluate, test, improve, or modify artificial intelligence or machine learning models (including language models)”
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